At OMITECH your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including IT Management, Cloud | Hosted Solutions, Network | Communication, and Data Center | Backup solutions.

1. Information We Collect

We may collect the following information:

  • Contact Information: Name, email, phone number, business address.
  • Account Information: Login credentials, billing data, service usage details.
  • Technical Data: IP address, device type, operating system, and browser type.
  • Client Data: Data stored or processed on your behalf as part of our services.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.
  • Process payments and manage billing.
  • Communicate important updates and service notices.
  • Enhance service quality, performance, and security.
  • Comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell your information. We may share your data with:

  • Service providers assisting in operations (e.g., payment processors, cloud platforms).
  • Law enforcement or regulatory agencies, if legally required.
  • Partners and subcontractors, only under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures including:

  • Firewalls, encryption, and intrusion detection systems.
  • Role-based access control and regular audits.
  • Secure data backups and redundancy mechanisms.

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your information for as long as necessary to provide our services or as required by law. After that, data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Request deletion (subject to legal and contractual limitations).
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at [Insert Email].

7. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze traffic. You can control cookie settings in your browser.

8. International Data Transfers

If your data is transferred outside your jurisdiction, we ensure adequate data protection safeguards are in place.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with the updated “Last Updated” date.

10. Contact Us

For any privacy-related questions, please contact:

OMITECH
Email: info@omitech.al